SHIPPING & REFUND

Order Processing

Processing Time: 1–4 Business Days
Your item may need to be transferred to our central processing facility. Please allow 1–4 business days for processing before your order is shipped.

Shipping Time

Estimated Delivery: 9–12 Business Days
Free orders are shipped via DHL or USPS, depending on your location.
For more details, please see our [Shipping Policy].

Returns & Exchanges

• Returns are accepted within 14 days of delivery if the item is in original condition with Kickscrew tags attached.

• Under normal circumstances, the buyer is responsible for all shipping costs. The return address will be provided after confirmation by our customer service team.

• In special cases, such as errors caused by Kickscrew, we will proactively discuss solutions with you. Customers are always God.

• Please contact our customer service team before returning any product.

For more information, please refer to our [Refund Policy].

QUALITY CONTROL PROCESS

Kickscrew employs a strict and elaborate authentication process. Each product is unboxed for thorough inspection of:

• Packaging

• Exterior appearance

• Interior components

• Accessories

Obvious defects and imperfections are flagged and intercepted.

All products undergo rigorous quality controls across every attribute:

• Box

• Color

• Material

• Stitching

• Tag

• Sizing

• Manufacturing quality

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